Support
How can we help?
Real humans, Canadian hours. We answer every message within 1 business day — usually much faster.
Support & billing
Questions about matching, your queue, plans, or your invoice from us.
support@etracer.ca →
Privacy requests
Access, export, correction, or deletion of your data — answered within 30 days, per PIPEDA.
privacy@etracer.ca →
Report a bug
Something looks wrong? Include a screenshot and the client or invoice number if you can.
Report it →
eTracer Inc. · Made in Canada 🍁